Our product name is changing to Wayground, but our security practices, infrastructure, legal entity, and ownership are not. However, you may need to make some minor changes to your IT approval systems.
Wayground requires access to specific domains and subdomains to function properly within your school or district network. Safelisting these ensures that teachers and students can use Wayground without interruptions.
Step 1: Run a network check
On a device connected to your school network, open:
This diagnostic tool will verify whether all required domains and services are accessible from your network.
- Run the check on both teacher and student devices
- If any test fails or the wayground.com/check doesn't open, check and update firewall settings using the information below
Step 2: Safelist these domains
Ensure that the following domains are allowed through your firewall for both HTTP and HTTPS traffic:
- wayground.com
- quizizz.com
- joinmyquiz.com
- quizizz.app.link
What about quizizz.com?
All existing links to quizizz.com will automatically redirect to wayground.com. However, both domains should be safelisted to ensure smooth access, especially during this transition period.
Step 3: Safelist these subdomains
To support full functionality, all subdomains of the following domains must be allowed:
All subdomains of wayground.com
Pattern: *.wayground.com/*
You must safelist all subdomains. Here are a few examples:
- socket.wayground.com
- media.wayground.com
- support.wayground.com
- hi.wayground.com
All subdomains of quizizz.com
Pattern: *.quizizz.com/*
You must safelist all subdomains. A few examples include:
- info.quizizz.com
- learn.quizizz.com
- mail.quizizz.com
- comms-qfw.quizizz.com
Step 4: Add these email addresses to the allowlist
Add the following email addresses and domains to your allowlist to ensure you receive product updates, reports, and other essential communication.
Individual addresses
- hello@info.wayground.com
- hello@learn.wayground.com
- hello@team.wayground.com
- hello@hi.wayground.com
- hello@info.quizizz.com
- hello@learn.quizizz.com
- hello@team.quizizz.com
- hello@hi.quizizz.com
- hello@comms-qfw.quizizz.com
- hello@emails-qfw.quizizz.com
Domain-wide wildcards
- *@mailer.quizizz.com
- *@mail.quizizz.com
- *@explore.quizizz.com
- *@info.quizizz.com
- *@hi.quizizz.com
- *@comms-qfw.quizizz.com
- *@emails-qfw.quizizz.com
- *@info.wayground.com
- *@hi.wayground.com
- *@team.wayground.com
- *@learn.wayground.com
Note: The asterisk (*) represents any sender under the domain (e.g., noreply@mailer.quizizz.com).
Step 5: Verify browser and network compatibility
Ensure the following are supported and not blocked on devices using Wayground:
- WebSockets are enabled for socket.wayground.com on port 443
- Cookies are enabled for quizizz.com and all subdomains
- Cookies are enabled for wayground.com and all subdomains
- Browser compatibility with:
- JavaScript
- HTML5 and CSS3
- Local Storage
- WebSockets
Recommended browsers:
- Chrome (recommended)
- Safari
- Firefox
- Microsoft Edge
- Internet Explorer 10+
Step 6: Re-run the network check
Once you've updated your firewall and email settings, return to:
Run the test again on both teacher and student devices to confirm that everything is working correctly.
Additional setup for Google Admin Console (Chromebook environments)
If you're using Google Admin Console to manage access or deployments:
- Explicitly check the box next to the organizational unit (OU) you’re configuring.
- Do not rely on inheritance or assume settings will trickle down to sub-OUs.
- Select the parent OU directly (e.g.,11.7.1, 11.7.2, or your district’s teacher/student groups).
This ensures that safelisted domains and apps are actually enabled for the right users and devices.
Concerned about a phishing or malware flag?
If your network flagged wayground.com as phishing or malicious, please read the following before blocking access:
Some network monitoring tools (like ANY.RUN) may show alerts due to traffic to Cloudflare bot protection and IP-based geolocation services. These are standard, safe services used by many legitimate websites.
What’s being flagged, and why it’s safe:
| Flagged service | Purpose | Why it’s used |
| challenges.cloudflare.com (ipchallengecdnzone) | Cloudflare Bot Management | Checks if a user is human without using CAPTCHA; prevents bot abuse |
| pro.ip-api.com | IP Geolocation | Used by our translation tool (Crowdin) to show content in the correct language based on region |
References:
These services are widely used and pose no risk to your systems. We recommend safelisting them to avoid blocking valid traffic.
Need more help?
If issues persist or your IT team needs any help, please contact us at support@wayground.com.
Keyword: product domain, firewall configuration, domain access, allowlist, whitelist, websocket connection, cookie settings, secure domain access, IT configuration, dominio de producto, lista de permitidos, permissões, configuración de TI, acceso seguro al dominio, domain ng produkto
Comments
0 comments
Please sign in to leave a comment.